Is your business properly destroying customer records to help maintain their privacy and security?

Various documents require different levels of destruction or recycling processes. But there is so much more to destroying a document properly than ripping up some paper and throwing it in the trash. To manage the documentation and avoid increased security risks of improper disposal, here are the processes we manage at Happy Faces Records Management to keep all that old paperwork in check. 

Hard Copy Destruction 

Despite advances in paperless productivity, most businesses still inevitably create a lot of printouts, hard copy documents, and records. The question of what to do when those documents no longer are needed becomes one of combined convenience and security. If your employees are printing out documents at home, they still need to comply with document destruction or disposal in order to protect your business from sensitive information falling into the wrong hands. The easiest way is likely to ensure employees continue to shred (both horizontally and vertically so that reassembly is next to impossible), documents so that no information is available to unauthorized viewers. Other forms of destruction such as incineration and pulping may not be practical in a home office environment.  

Compliance  

Your company’s records are a critical resource and their disposal requires the proper investment of time and resources to ensure your compliance with federal and state regulations as well as ensuring the security of your employee and client information. Poor record disposal can result in security breaches, loss of confidential information, and lost privacy. Failing to heed security-related laws and regulations can result in costly fines or even imprisonment. Make sure you know what regulations apply to your document destruction before you take any action.  

Recycling 

How do companies balance the need for security and their desire to become more environmentally sustainable? If you are not working with a professional document management service your choices are limited. Shredded paper can be reused as a packing material. But that also exposes companies to significant risk. Commercial shredded paper may be accepted by recycling companies. As it is completely free of plastic and metal and contained within clear plastic bags. However, this is not appropriate for highly confidential documents as sensitive information may still be reconstructed, which can result in privacy violations and possible legal action. Make sure you are working with a high-quality document management company that takes on the responsibility of recycling for you, and who can help you address the challenges of balancing security protocols with a desire to be sustainable even when working from home.  

Digital Files 

The proper destruction of hard copy documents is only effective if the digital files are also destroyed. Simply deleting the files is not enough. Until that space has been written over, the possibility of recovering data still exists. One way to ensure that your personal information is not easily accessed is by “shredding” the hard drive. There are a variety of programs that can shred files. But it can be confusing to know which one is right for you. 

For more guidance on how to destroy records to maintain privacy and security, we can help. Connect with the team at Happy Faces Records Management today.

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